Our business
The services that Restore provides can assist organisations in reducing their Scope 3 emissions and in delivering their own ESG strategies. However, Restore can develop further capability and increases this positive contribution further.
Restore aims to achieve this through further evolution of five key activities
- Customer engagement
- Data security
- Innovation
- Transparency and accountability
- Partnerships
Customer engagement
Customer engagement is essential to Restore’s business strategy, Restore seeks customer feedback through its ordinary operating processes and actively measures customer satisfaction levels through external assessment tools.
The services Restore provide are strongly orientated to meeting the governance, security or environmental needs of organisations. These services are highly related to ESG principles and Restore is actively developing new products to improve the quality and range of services in these areas.
Importantly this includes investing in reporting and feedback portals that provide Restore and its customers with the statistical evidence of how they are reducing their impact on the planet by choosing Restore as their partner.
Data security
Restore provides a range of highly secure and highly accredited services that provide assurance on physical and digital information management.
Restore holds a detailed quarterly security governance meeting, which provides detailed status on the broad range of threats and mitigations across the Group involving business continuity, cyber and physical security, and personnel turnover.
Innovation
Restore prides itself on being a market leader in the sectors in which it operates.
Through a thought leadership programme #RestoreAnswers, the business conducts annual research across our 55,000+ customer base, writes white papers, and prepares video content, sharing Restore’s expertise with its customers. This programme is well respected within the industry and provides customers with a useful source of information on latest business trends, as well as leading the conversation on data, assets, business models and workflows.
Find out more about #RestoreAnswers
Restore also looks to innovate according to circular principals both across its product and service set; it’s internal processes and by exploring new technology as it becomes available.
Transparency and accountability
Under the guidance and supervision of the Board, Restore pursues the highest standard of corporate responsibility, backed with transparency and accountability.
Just like its business strategy, ESG will be transparent and will annually report against KPIs.
Partnerships
Restore are committed to engaging with suppliers that are environmentally and socially responsible. Managing the impact of Restore’s supply chain on the environment is an important part of Restore’s ESG strategy and is a key part of the commitment to maintaining biodiversity.
Restore’s goal is to work with suppliers who align with its ESG strategy and supporting policies. Restore is fully committed to the principles of preventing Modern Slavery and Exploitation and looks to ensure the the supply chains feeding into its supplier’s own chain are also aligning with our ESG principals.